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Product availability may vary, and some items may be on backorder from the manufacturer. You can contact us via the Contact Page or email us at info@holyhorsepower.co.
Product availability may vary, and some items may be on backorder from the manufacturer. You can contact us via the Contact Page or email us at info@holyhorsepower.co.

Privacy & Security Policy

Last updated: August 8, 2023

Holy Horsepower LLC values the privacy of its customers and is committed to protecting their personal information. This policy applies to all Holy Horsepower LLC owned and operated websites and outlines our privacy and security practices.

What Information Do We Collect?
Information You Give Us

When you create an account, sign up for our services, make purchases, or communicate with us, we may ask for personal information such as your name, phone number, email address, etc. While providing this information is optional, certain features or services may not be available without it.

Automatic Information
  • Log Information: When you visit our website, we collect basic information about your visit, including your IP address, browser type, pages visited, time and date of visit, etc. This helps us understand visitor interests and improve our website.
  • Cookies: We use cookies to provide a personalized experience. Cookies are pieces of information sent to your browser from a web server and stored on your computer. Most browsers accept cookies by default, but you can choose to disable them if you prefer.
Information from Mobile

When you access our website or use our mobile app on your phone, we may receive information about your device and location. This information helps us provide personalized services and content.

Information from Email Communication

If you have opted-in to receive marketing emails from us, our third-party email service provider collects data based on your interaction with our emails. This data helps us improve the relevance and usefulness of our emails.

Information from Other Sources

We may receive information from third parties, such as shipping providers or financial institutions, to facilitate order fulfillment, prevent fraud, or offer relevant offers to customers.

How Do We Use the Information Collected?

In addition to the uses explained in this policy, we use collected data to provide and enhance our services and communications. This includes making automated decisions based on browsing or purchase history, sending personalized messages, and transferring data for shipping purposes.

Do We Share Information We Receive?

We prioritize the protection of your information and do not sell, rent, or disclose personal information for commercial purposes. However, we may share customer information in the following cases:

  • Third-Party Service Providers: We partner with companies to perform functions on our behalf, such as order fulfillment, data analysis, marketing assistance, etc. These partners have access to personal information only for the purpose of performing these functions.
  • Instances When Required: We may disclose personal information when required by law, to enforce our agreements, or to protect the rights, property, or safety of Holy Horsepower LLC or others.
How Is Your Information Protected?

We take the privacy and protection of your personal information seriously. Our website uses a secure server (SSL) to encrypt all personal information. We employ strong security measures to prevent unauthorized access, loss, or alteration of your information. While we strive to ensure the security of your data, no transmission over the Internet can be guaranteed 100% secure.

How Can You Help Protect Your Information?

To safeguard your information, we recommend not sharing your username and password with anyone. Holy Horsepower LLC will never ask for your password through unsolicited phone calls or emails. Additionally, remember to sign out of your account and close your browser window after each session, especially when using a public or shared computer.

What Other Information Should You Know?
Links to Other Sites

Our website may contain links to third-party sites. While we strive to link only to sites that uphold privacy standards, we are not responsible for the privacy practices of these third parties.

Data Access

You can log in to your account to access and update personal information. Examples of accessible information include your name, contact details, order history, etc.

Child Privacy

We do not intend to collect personally identifiable information from children under the age of 13 without parental permission. If your child has submitted personal information and you would like it to be removed, please contact us.

Contact Information

If you have any questions about our privacy policy or need to request changes to your personal information, please contact us. Holy Horsepower LLC is the data controller for information collected on this site.

Changes to Our Privacy Policy

We reserve the right to modify our privacy policy at any time. Any changes will be updated on this page to ensure you have access to the most recent version.

Feedback

At Holy Horsepower LLC, we value your feedback and strive to provide a quality customer experience. Please feel free to contact us with any comments or suggestions.

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