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Product availability may vary, and some items may be on backorder from the manufacturer. You can contact us via the Contact Page or email us at info@holyhorsepower.co.
Product availability may vary, and some items may be on backorder from the manufacturer. You can contact us via the Contact Page or email us at info@holyhorsepower.co.

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Returns & Liability Policy

Shipping & Return Policy

At Holy Horsepower, we strive to provide the best products and service. If you're not completely satisfied with your purchase, we offer a hassle-free return policy. Please review the following details:

Returns

To be eligible for a refund, items must be returned within 30 days of purchase in new and unused condition. Upon receipt and inspection, a refund will be issued for the purchase price, minus any applicable restocking fees.

  • Returns requested after 30 days are subject to approval and, if accepted, will be issued as store credit only.
  • Returns will not be accepted for purchases made more than 60 days ago.
Restrictions

Please note that certain items cannot be returned, unless there is a valid manufacturer's warranty issue. These items include:

  • Any part that shows evidence of being used, installed, handled, packaged, or shipped improperly.
  • Custom-ordered or personalized products.
  • Hazardous materials such as batteries and paint.
  • Videos, software, or other copyrighted material after they have been opened.
  • Wheels and/or tires after they have been mounted.
  • Scratch and Dent merchandise cannot be returned.
Packaging

Items must be returned in resalable condition. Please over-box the return using the original packaging. This protects the item during return transit. If the original packaging is not available, your local UPS or FedEx store can help package the return to meet resalable condition requirements.

Inspection and Restocking Fee

Any return is subject to a restocking fee of up to 30%, depending on the brand and product. All items will be inspected upon return. Items showing signs of use or damage may be denied or subject to additional fees.

Shipping Charges

Shipping charges will be deducted from Shipping charges are non-refundable and will be deducted from your refund.

If the return is due to our error, please contact us — return shipping charges may be waived in such cases.

Special Offers and Free Parts

If your order included any special offer or free items, these must be returned as well. Failure to return promotional items may result in a deduction equal to their value from your refund.

Liability Policy

Holy Horsepower LLC’s liability is limited to a full refund, repair, or replacement of the product, at our discretion. We are not liable for any incidental or consequential damages.

(Some states do not allow limitations on incidental or consequential damages, so this limitation may not apply in all cases.)

Note:

THE PURCHASER IS RESPONSIBLE FOR DETERMINING THE SUITABILITY OF ANY AND ALL PRODUCTS PURCHASED FROM HOLY HORSEPOWER LLC.

If you have questions or need assistance with a return, please contact us.

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